Shipping Policy

At Niyya’s Nifty Nook, we carefully pack every order and work to get your purchase delivered to you safely and on time.

Order Processing

Orders are usually processed within 1–3 business days after the required payment has been confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
You will receive your order/shipping confirmation once your package has been dispatched.

Shipping & Delivery

Delivery times may vary depending on your location and the courier service.
Estimated delivery time is 3–7 business days after dispatch.
Delivery to remote areas may take additional time.
While we do our best to meet the estimated delivery time, delays caused by courier services, weather, public holidays, or other circumstances beyond our control may occur.

Payment for Orders

For orders placed using our 50% Bank Transfer + 50% Cash on Delivery option:

50% of the total order amount must be paid in advance via bank transfer.
The remaining 50% must be paid in cash to the courier upon delivery.
Orders will only be processed after the 50% advance payment has been received and verified.
Please keep the remaining 50% ready in cash when your order arrives.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout or communicated before your order is confirmed.

Order Tracking

Once your order has been dispatched, we may provide you with a tracking number or courier details where available. You can use these details to track your shipment.

Incorrect Address

Please make sure your delivery address and contact information are correct before placing your order.

If an incorrect or incomplete address is provided and the parcel is returned to us, additional shipping charges may apply for re-delivery.

Failed Delivery & Refusal

Please ensure that someone is available to receive your order and make the remaining 50% payment in cash.

If an order is refused or cannot be delivered due to the customer's unavailability, incorrect address, or other customer-related reasons, additional delivery charges may apply for re-shipping.

Damaged Packages

We take care to package your order securely. If your package appears damaged upon delivery, please take photos/videos of the package before opening it and contact us as soon as possible.